Enrollment can be canceled by an applicant student within five (5) calendar days after midnight of the day on which the enrollment agreement is signed. An applicant student requesting cancellation in whatever manner within this time must be given a refund of all money paid to the school or its representatives.
From five (5) calendar days after midnight of the day on which the enrollment agreement is signed and until the time the student request cancellation up to 30 days from the date of course access, the student shall be given a refund of all money paid to ESI, less a registration fee of $100.
If the student is not accepted by the school, a full refund is paid. If ESI fails to provide the educational service subscribed to by the student, a full refund is paid within 30 days of termination of the course discontinuation. Credit for previous training or work experience will not alter the refund policy. The refund policy will apply to academic equivalency credit, which depends upon the percentage of courses received and paid for by the student.
After the student is enrolled and until he or she has received 75% of the online education program, the school follows a refund policy based on the percentage of courses received by the student. The student has 30 days from the date access was given to reject the course in writing and thereby cancel the program. The student has 30 days to complete each course which consists of one lesson for Certificate Programs. After nine months, no refunds are due. If the student requests cancellation, the school is entitled to a charge, which shall not exceed the following:
Up to and including receipt of the first 10 percent of the program, 10 percent of the tuition, plus a cancellation charge of $100.
After receipt of more than 10 percent of the program and up to and including receipt of 25 percent of the program, 25 percent of the tuition, plus a cancellation charge of $100.
After receipt of more than 25 percent of the program and up to and including receipt of 50 percent of the program, 50 percent of the tuition, plus a cancellation charge of $100.
After receipt of more than 50 percent of the program and up to and including receipt of 75 percent of the program, 75 percent of the tuition. No cancellation charge will be levied on the student after he or she has received 75% of the course.
A student who has received 75 percent of his program shall not be entitled to any refund and shall be obligated for the full price of the online education portion of the program.
This Tuition Protection Agreement limits your obligation to only a fraction of the tuition until you have actually received at least 75% of the program.
ESI reserves the right to make changes in the training program when necessary. However, these changes never involve any added tuition cost to the student for the length of the contract. The student’s contract price is guaranteed for one year from the date of your signature on the Enrollment Agreement.
To protect the integrity of our program, ESI reserves the right to discontinue the student’s training if the student fails to maintain ESI’s standards of conduct or achievement. In such a case, refunds will be made according to the Tuition Protection Agreement.
Students may file complaints online directly with the Division http://www.highered.colorado.gov/dpos There is a two-year limitation from the date the student discontinues his/her training at the school on filing a complaint with the Division.Â